Data Protection and Privacy Policy
Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate, disclose and make use of personal information. The following outlines our privacy policy.
What personal information we collect:
In general, when you visit our website or use our business process outsourcing services and access information, you remain anonymous. Personal information from visitors to our website is collected on consent basis only and an explanation is provided as to its use at the time it is requested. This collected personal information is used to respond to online queries, supply requested information on onlinecyber.co.ke services, establish approved links, and for internal market analysis. onlinecyber.co.ke collects certain information from and about its users in three ways — directly from the user, from our email, and through cookies. We do not sell, share, or rent information to others in ways different from what is disclosed in this statement.
In case of the provision of business process outsourcing services, we access information, and you remain known to us for recruitment purposes. We get your personal and professional details directly from controller.
We collect information about the services that you use and how you use them. This information includes:
Personal Information
We collect name, mobile number, email id, address, reference contact details, legal identification proofs/details etc.
Local storage
We may collect and store information temporarily on our device using mechanisms such as browser web storage on email that has network-level encryption.
Cookies and similar technologies
We use various technologies to collect and store information when you visit our website or web-based application, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services
User-Supplied Information:
When you sign up for one of our services (such as newsletter, feedback, enquiry or form submission) we may ask you for your name, e-mail address, and some other personal information. The more accurate information you volunteer, the better we are able to serve you.
This site explicitly collects opt-in e-mail addresses and names. We respect your privacy and only collect your personal information when you give it to us knowingly and willingly. We use email addresses, names and phone numbers to contact you periodically with information you have requested related to the content on this site. Once you submit your application and your are served, we erase all your data and you will not receive messages, emails, texts or call from us either by a way of advertisement or any other way. We believe in total privacy hence we remove the worries for you to unsubscribe from our services by removing the need to or by not sending anything without you submitting a form to us.
When you submit a form or sign up for one of our service for business process outsourcing services, your personal and professional details are shared by you for business process outsourcing services purpose only.
Cookies:
“Cookies” are simply pieces of information that are sent to your browser from a web server and stored on your computer. The use of cookies is relatively standard and you will likely find them used on other major websites. By using cookies, we can make your online experience more personal and convenient. For instance, cookies can help us recognize you and deliver content and services tailored to your account. Cookies are usually accepted by default by most browsers. However, you can change your browser settings to either reject cookies or ask for your permission before accepting them. You should know that some parts of many websites may not work well if you don’t accept cookies or if you delete them. Some anti-spyware/adware programs may also remove persistent cookies like ours for extra security, but our cookies will never adversely affect the performance of your computer or browser.
How We Collect & Use Personal Information:
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- Our collection and use of personal information is limited to the purposes we have defined and those that are compatible with them, unless we have the individual’s consent or a legal obligation to do so.
- We will only retain personal information as long as necessary for the fulfilment of those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to the management of personal information.
How We Protect Your Information:
- This site uses a secure server (SSL) to encrypt all of your personal information. We use strong security measures to prevent the loss, misuse, and alteration of your information once it is in our records. Your access to some services and content is password protected. The privacy and protection of your personal information is vitally important to us. litmussolution.co.ke does not make personal information available to any third parties without your permission. Companies (LITMUS SOLUTIONS LTD ) under the direct control of litmussolution.co.ke may share information with one another, but all such companies are equally committed to protecting your privacy. litmussolution.co.ke may disclose personal information when we believe in good faith that the law requires it or to protect the rights of litmussolution.co.ke. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Despite our efforts to protect your personal information, litmussolution.co.ke cannot ensure or warrant the security of any information you transmit to us, or to or from our online products or services. However, once we receive your transmission, we make our best effort to ensure its security on our systems.
- Our internal servers are protected through firewall and VLANs. Personally Identified Information are encrypted.
- We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
- We restrict access to personal information to litmussolution.co.ke employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Sharing:
We reserve the right to transfer any and all information that we collect from users of the site to a third party in the event of any merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of the assets or stock (including without limitation in connection with any bankruptcy or similar proceedings) relating to litmussolution.co.ke
Finally, notwithstanding any other provision of this privacy policy to the contrary, we reserve the right to disclose your personal information if we believe that we are required to do so
(i) by law;
(ii) to comply with legal process or governmental requests;
(iii) to enforce our Terms of Service;
(iv) to protect our operations or those of any affiliated entities;
(v) to protect the rights, privacy, safety or property of litmussolution.co.ke, any affiliated entities, you or others; and
(vi) to permit us to pursue available remedies or limit the damages that we may sustain.
We value our own privacy and that of our users. Our intention and policy is never to release any personally identifying information to any outside organization, except in the event of the sale of our business to another party. We never share, rent, or sell email addresses or other specific, personal information about our users.
Due to errors or omissions, we cannot guarantee that personally identifying information will never be disclosed. Also, certain services used by this site may collect additional information, which is disclosed in their respective privacy policies.
Generally, any information collected on this site will not be sold or shared with third parties. LITMUS SOLUTIONS LTD collects no personally identifying information (such as name and email address) through our website except when you specifically and knowingly provide the information (for example, when you submit a form or schedule a consultation). Any information you provide is used solely for the stated purpose unless you agree in advance to additional use (for example, you may be asked if you would like to be added to a newsletter list, or reminder customer list). You may request at any time to be removed from our lists. We do not and will not sell or rent your personal information to anyone, for any reason, at any time. litmussolution.co.ke uses and discloses your personal information only as follows:
- to analyze site usage and improve the Service;
- to deliver to you any administrative notices, alerts and communications relevant to your use of the Service;
- to fulfill your requests for certain services and transactions;
- for market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity;
- to enforce litmussolution.co.ke’s Terms of Use; and
- as otherwise set forth in this Privacy Policy.
Links To Other Sites:
This website may contain links to other third-party sites. We take steps to link only to sites that share our high standards and respect for privacy. However, we are not responsible for the privacy standards and practices of third parties. litmussolution.co.ke strives to keep online visitor information secure against unauthorized access and use.
How to Correct Inaccuracies
If you sign up/submit a form for one of our services, we may send you a confirmation e-mail/text confirming that we have received your service. The message will be sent to the address/phone number that you supplied us and will describe ways for you to change or delete the account information provided. Remember to keep the confirmation e-mail as it will also contain information that will help you in case you run into problems accessing our services.
Amendments to Our Web Site Privacy Policy
We may, from time to time, amend our Privacy Policy. If we do, then we will post such amendments to this document so that you may always have access to our most recent policy. We reserve the right, at our discretion, to change, modify, add or remove portions of our Privacy Policy at any time. If, at any point, we decide to disclose personal information in a manner different from that stated at the time it was collected, we will notify users by e-mail/text/call. You will be given the choice at that time to “opt-out” of any disclosures of your personal information that you made available to us prior to the change in our policy.
When this Privacy Policy applies
Our Privacy Policy applies to all of the services offered by litmussolution.co.ke and its affiliates, and services offered by them, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.
Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be affiliates. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.
All questions concerning the Privacy Policy should be directed to info@litmussolution.co.ke